Refund Policy

We at Dreamleaf English are dedicated to providing high-quality English courses to our clients. However, we understand that sometimes things may not go as planned, and you may want to request a refund. Here is our refund policy:

• Before confirming your purchase, make sure to check if the information you entered is correct. Please use a working gmail so that the transaction can go smoothly and safely. the information we require (your full name, your adress,your phone, your gmail)
• You can request a full refund  within 48 hours of any subsequent lesson, if you are not satisfied with the quality of the service. To request a refund, please contact us with your name, email, order number, and a brief explanation of why you are unhappy with the service.
• You cannot request a refund after 48 hours of any lesson, unless there are exceptional circumstances, such as technical issues, illness, or force majeure. In such cases, we will review your request on a case-by-case basis and decide whether to issue a refund or a credit for a future lesson.
• We reserve the right to deny any refund request that we deem to be fraudulent, abusive, or unreasonable.

We appreciate your understanding and cooperation. If you have any questions or concerns, please feel free to contact us We value your feedback and strive to improve our service. 

Thank you for choosing Dreamleaf English Tutoring.